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Technical Support
AIPS • Part-time
Aug 2025 - Present • 9 mos
I work as a Technical Support Specialist, assisting staff with software, hardware, and system-related issues to ensure smooth daily operations. I troubleshoot problems, provide technical guidance, and maintain system performance. In addition, I developed a Library Management System to manage book records, member details, and book issuing/return processes efficiently. I also created a Media Management System to manage and display office events such as workshops, seminars, and announcements in real time. These systems improved organization, reduced manual work, and enhanced overall efficiency.