s
sherlyibrahim

Sherly I

@sherlyibrahim

Risk Internal Control Operations Analysis

Indonesia
English, Indonesian
About me
Analytical professional with experience in operational analysis, internal control monitoring, and process improvement within the automotive finance industry. Skilled in root cause analysis, KPI monitoring, and cross-functional workflow evaluation, with a track record of identifying operational and control gaps and translating findings into measurable, data-driven business improvements.... Read more

Skills

s
sherlyibrahim
Sherly I
Offline • 
Average response time: 1 hour

See my services

Data Dashboards
I will excel trackers and dashboards for your data
From$10 / projectMore details

Portfolio

Work experience

PT_TOYOTA ASTRA FINANCIAL SERVICES

PT TOYOTA ASTRA FINANCIAL SERVICES

Full-time • 1 yr 11 mos

Head Of Service

Jul 2025 - Jun 2026 • 11 mos

- Oversaw branch operations, payment workflows, and compliance with internal control standards. - Improved autodebit activation rate from 78.57% to 91.04% within one month through process optimization. - Increased CSO valid units to 73% of prior full year performance within Q1 2026 through improved operational monitoring.

Head of Sales

Jan 2025 - Jul 2025 • 6 mos

- Achieved No. 1 Market Share Credit Portion (MSCP) ranking among assigned dealers. - Delivered 94% of aggregate Unit Finance (UF) target across 6 assigned dealers in Q1 2025 (weighted by target volume), against quarterly targets that increased year-over-year. - Led and monitored a team of seven Sales Officers through structured performance reviews, pipeline analysis, and KPI monitoring to improve dealer conversion performance. - Conducted performance, conversion, and workflow analysis to identify operational inefficiencies and recommend process improvements across assigned dealers.

Management Trainee

Jul 2024 - Jan 2025 • 6 mos

- Rotated across Sales, Service, Credit, and Accounts Receivable functions to gain exposure to operational workflows, internal controls, and operational risk across the financing business. - Conducted process evaluations and root cause analysis using PDCA methodology to identify operational inefficiencies.