Shiam Rana

@shiamrana

Business Ops I Client Relations

Bangladesh
English, Italian, Bengali
About me
Hello Fiverr Friends! 👋 I am a Client Relations, Data, and Project Management professional with extensive experience on multiple international projects. I lead a small, dedicated team, ensuring every task is handled with precision and care. I take pride in making clients feel confident and relaxed, managing communications, data, and project workflows efficiently. Let’s collaborate to turn your project into a success while you stay stress-free!... Read more

Skills

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shiamrana
Shiam Rana
Offline • 
Average response time: 1 hour

See my services

Data
I will do accurate data entry, web research, and CRM updates
From$5 / projectMore details
Data
I will organize your CRM, track leads and automate workflow
From$10 / projectMore details

Portfolio

Work experience

Director

NexHub • Self-employed

Oct 2025 - Present • 7 mos

As the Director of NexHub, I oversee international operations and lead a dedicated team that delivers high-quality solutions to clients worldwide. My role involves strategically acquiring projects from foreign clients, allocating tasks across my team, and ensuring every project is executed with precision and excellence. I specialize in managing diverse services, including data management, CRM administration, consulting, and operational support, while fostering an environment of efficiency, collaboration, and professional growth for my team. My vision is to expand NexHub globally, taking on multiple projects simultaneously, creating meaningful job opportunities, and consistently delivering exceptional results that exceed client expectations. I focus on innovation, operational excellence, and team development to ensure that our clients receive not just a service, but a trusted partnership. As a director, I am committed to driving growth, building a strong international presence, and empowering my team to take ownership, innovate, and thrive while maintaining the highest standards of quality.

Global Learning Pathway

Full-time • 2 yrs 4 mos

Team Lead(Bangladesh)

Aug 2024 - Sep 2025 • 1 yr 1 mo

-Led a team of 20 staff members, overseeing day-to-day operations and ensuring efficient workflows in student application processing. -Managed end-to-end student support, including university applications, funding assistance, documentation, and follow-ups. -Acted as the sole point of contact for Bangladesh operations, coordinating between the central office and local team. -Monitored team performance, provided guidance, and conducted training to maintain high-quality service delivery. -Ensured timely and accurate processing of student applications while maintaining compliance with institutional and legal requirements. -Generated reports and insights for management to track operational efficiency, team performance, and project milestones. -Maintained excellent client relationships with students ensuring satisfaction and trust in the services provided.

Data Entry Operator

Jun 2023 - Sep 2024 • 1 yr 3 mos

-Accurately entered, updated, and maintained data in databases and CRM systems, ensuring high levels of data integrity and organization. -Managed electronic records and spreadsheets, verifying and correcting errors to maintain accuracy. -Generated regular reports and summaries to support management decision-making. -Collaborated with team members to streamline workflows and optimize data processes. -Maintained confidentiality of sensitive client and company information. -Assisted in quality checks and audits to ensure data consistency and reliability.