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Shira N
@shiranakhleh
Call Center Expert, Sales and Service Optimization, Team Development
Israel
Arabic, Hebrew, English
About me
I'm a project manager with over 10 years of hands-on experience in customer service, sales operations, and automation.
I’ve built and led call centers from A to Z, managed teams of 50+ reps and team leaders, and helped companies streamline their service workflows for real results.
Now, I help small and growing businesses improve their customer experience through:
Smart call scripts and response templates
AI & automation for customer support
Service setup and optimization
Performance reports and insights
I work fast, think strategically, and always tailor the solution to your needs.
Skills
Shira N
Offline •
Average response time: 6 hours
See my services
Translation
I will translate arabic hebrew and english for you
Customer Success
I will optimize your customer service with smart systems and automations
10 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 10 Reviews
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Most relevant
ihabjaber957
Repeat Client
Palestinian Territories
Shira was a pleasure to work with! Her professionalism and quick responsiveness made the translation process smooth and efficient. Highly recommend for anyone needing top-notch translation services! 👍
Helpful?
samehtalhamy
Israel
This seller is a great listener and pays great attention to the job details. she was very interested in providing accuracy and delivering the item promptly. Highly recommend her for any virtual assistant needs!
Helpful?
razlior
Germany
Helpful?
liorcohen235
Israel
She is great! She translated a long resume for me in just two days and very professionally, and in addition gave me highlights and clarifications on how to make the resume in the best way. Thank you very much !! :)
Helpful?
katchal
United States
Incredibly helpful! The opportunity to speak with an onboarding expert was tremendously helpful for our market research project. The conversation really moved our understanding of user needs forward and gave us a few new areas of messaging to solidify. Thanks so much!
Seller's Response
Helpful?
