
Shirley M
Zoho CRM Expert setup Customization, Automation and Integration Specialist
Skills

See my services


Work experience
Ecommerce
5 mos
CRM Contact Segmentation for Online Store
Dec 2025 - Feb 2026 • 2 mos
Cleaned and segmented Zoho CRM contacts, set up targeted campaigns, and automated follow‑ups. Increased click‑through rates by 28%.
Zoho Campaigns Automation for E‑Commerce Brand
Sep 2025 - Dec 2025 • 3 mos
Designed drip campaigns, segmented customer lists, and implemented A/B testing. Boosted repeat purchases by 22% through personalized product recommendations.
Email Workflow Optimization for Coaching Business
coaching-universet.dk
May 2025 - Oct 2025 • 5 mos
Built welcome and nurture sequences in HubSpot, integrated CRM segmentation, and optimized deliverability. Resulted in 40% higher engagement on coaching offers.