Asif Ali Baig

Customer Relation Officer

Abacus Consulting • Full-time

Apr 2011 - Mar 2014 • 2 yrs 11 mos

📞 Strengthening Customer Experience & Team Coordination From 2011 to 2014, I worked as a Customer Relationship Officer at Abacus Consulting, contributing to the Telenor project. In this role, I was responsible for: ✔️ Handling inbound customer calls and resolving queries effectively ✔️ Delivering high-quality customer support and ensuring satisfaction ✔️ Acting as a point of contact for team coordination and issue escalation ✔️ Managing daily operational tasks to maintain smooth workflow This experience helped me develop strong skills in communication, leadership, multitasking, and problem-solving, while working in a fast-paced customer service environment. #CustomerService #CallCenter #TeamLeadership #CommunicationSkills #ProblemSolving #CareerJourney #ProfessionalGrowth #Telenor #AbacusConsulting

Assistant Manager

Mirch Masala Restaurant (London) • Full-time

Nov 2006 - Apr 2010 • 3 yrs 5 mos

🍽️ Leadership Experience in the Hospitality Industry From 2006 to 2010, I worked as an Assistant Manager at Mirch Masala. In this role, I was responsible for: ✔️ Managing restaurant staff and daily operations ✔️ Coordinating kitchen activities and ensuring smooth workflow ✔️ Overseeing inventory and supplier deliveries ✔️ Handling the cash counter and maintaining financial accuracy This experience strengthened my skills in team leadership, operations management, customer service, and multitasking in a fast-paced environment—all essential for delivering excellent service. #Hospitality #RestaurantManagement #Leadership #Operations #CustomerService #CareerJourney #ProfessionalExperience #TeamManagement

Graphic Designer

Daily Jang News Paper Lahore • Full-time

Aug 2001 - Nov 2006 • 5 yrs 3 mos

📰 Building My Foundation in Print Media From 2001 to 2006, I worked as a Graphic Designer at Daily Jang, one of the leading newspapers in Pakistan. In this role, I was responsible for: ✔️ Designing and finalizing newspaper layouts ✔️ Preparing print-ready files with precision ✔️ Managing the end-to-end printing process ✔️ Ensuring high-quality and timely publication Working in a fast-paced newsroom taught me the importance of creativity under pressure, accuracy, and strict deadlines—skills that continue to define my professional approach today. #GraphicDesign #PrintMedia #DailyJang #CareerJourney #Publishing #DesignExperience #ProfessionalGrowth #MediaIndustry