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shumaym_0812

Shumaym S

@shumaym_0812

Sr Ites Executive

India
English, Hindi
About me
I am a project management professional with expertise in delivering complex, high-visibility projects and establishing strong relationships with diverse teams. I have significant experience in NLP, social media sentiment analysis, and customer support. I possess strong communication skills and a background in advertising and HR management.... Read more

Skills

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shumaym_0812
Shumaym S
Offline • 

See my services

Data Labeling & Annotation
I will data annotation, content moderation

Work experience

Tech_Mahindra

Customer Support Advisor

Tech Mahindra • Full-time

Apr 2021 - Oct 20216 mos

Worked as a customer support advisor under the Flipkart process. Responsible for taking inbound calls to assist customers with their queries and providing effective resolutions to ensure customer satisfaction within a fast-paced e-commerce support environment.