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shuvankarmallic

Shuvankar M.

@shuvankarmallic

Business Automation and Revenue Optimisation using ZOHO CRM, BOOKS and SALESIQ

India
English, Hindi, Bengali
About me
I help businesses streamline Revenue Operations using Zoho CRM, Books, and SalesIQ. I design scalable systems that increase productivity, stop revenue leakage, and automate the entire customer lifecycle—from lead generation to retention. My expertise includes CRM implementation, workflow automation, sales process optimization, customer lifecycle management, dashboards, and integrations. I build Zoho solutions that connect sales, finance, marketing, and support into one efficient revenue engine that helps businesses scale and grow.... Read more

Skills

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shuvankarmallic
Shuvankar M.
Offline • 
Average response time: 4 hours

See my services

Technical Support
I will set up, customize automate zoho CRM workflows
From$15 / projectMore details

Portfolio

Work experience

Tourisme_Laurentides

Head Of IT

Tourisme Laurentides • Full-time

Jul 2023 - Present • 3 yrs 1 mo

Leading digital transformation initiatives by implementing the Zoho ecosystem, CRM automation, and customer journey optimization. Built and integrated travel eCommerce platforms, AI-powered chatbots, and website-to-CRM workflows, resulting in 3X lead generation growth, 30% improvement in customer retention, and 15,000+ monthly organic website visitors through automation, SEO, and data-driven process optimization.