I will be customer service representative

Bangladesh

I speak Bengali, English, Hindi

190 orders completed

Shopify eCommerce Manager, Product Listing Expert, Customer Support Specialist

I’m an experienced eCommerce Manager, Shopify Manager, and Customer Support Specialist with 7+ years of experience helping online stores grow. Skilled in Shopify store management, product listing, dr...
About this Gig

Hello!


Are you looking for a dedicated customer service representative, customer support agent, virtual assistant, or technical support expert? Youve found the right place!


I offer comprehensive, round-the-clock support tailored to your business needs, ensuring your customers receive top-notch service across multiple platforms.


You will get the following by entrusting your operations with me:

  • 24/7 Email Support: Prompt, professional responses to all inquiries, ensuring high customer satisfaction.
  • Live Chat Support: Real-time assistance to resolve issues quickly, with a 1-minute response time SLA.
  • Virtual Assistant Services: Efficient management of your admin tasks, product listings.
  • Technical Support: Assistance with troubleshooting and solving technical issues for your products or services.
  • Order & Ticket Management: Seamlessly handle orders, refunds, disputes, and chargebacks.
  • CRM & Helpdesk Support: Managing your customer relationships using top-notch tools like Zendesk, FreshDesk.


Achieve:

  • Quick response times (1-minute SLA for live chat)
  • Professional handling of customer inquiries
  • Flexible and reliable support, 24/7 availability


Let's partner for impactful operations.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

Dutch

English

French

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

My Portfolio