Browse categories
Explore
Fiverr Pro
English
$
USD
I will manage ecommerce store operations inventory and orders
eCommerce Manager, Customer Support Specialist, Product Listing Expert
Hi, Thanks for reaching out. I am an eCommerce Manager, Product Listing Expert and Customer Support Specialist with more than 9 years of experience in supporting and growing online businesses.
I am e...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Ecommerce is more than just putting products up. Orders have to be processed, inventory has to be updated, fulfilment has to be tracked, and customer issues have to be addressed on a daily basis.
Services include practical ecommerce management for Shopify, Amazon, eBay, Etsy and other platforms with day-to-day tasks performed according to your store workflow and workload.
Key areas include:
- Product, catalog and store updates
- Ecommerce inventory and stock updates
- Order processing, tracking and cancellations
- Dropshipping order fulfillment through supplier or fulfillment portals
- Returns, refunds and order-related customer assistance
- Supplier coordination and shipment follow-up
- Product offers, promotions and routine store maintenance
- Google Sheets, Excel and basic reporting
Suitable for daily ecommerce operations, marketplace support and store management. Work may be organised by volume of orders, activity in inventory and hours required.
Platforms include Shopify, WooCommerce, Amazon Seller Central, eBay Seller Hub, Etsy Shop Manager, supplier and fulfilment systems.
If the packages listed do not fit your required workload/store setup, please message for a custom offer.
My Portfolio
Other E-Commerce Management Services I Offer
FAQ
What ecommerce management services do you provide?
Ecommerce management covers product updates, inventory management, order processing, order fulfillment, customer assistance, returns, promotions, reporting and routine store operations.
Which ecommerce platforms do you manage?
Support is available for Shopify, WooCommerce, Amazon, eBay and Etsy, Bol, Wix along with supplier, fulfillment and marketplace portals used in daily ecommerce operations.
Can you handle ecommerce inventory and order management?
Yes. Ecommerce inventory updates, stock checks, order processing, tracking, cancellations and order-related tasks can be handled according to your store workflow.
Do you handle dropshipping order fulfillment?
Yes. Dropshipping order fulfillment can include processing orders through supplier or fulfillment portals, checking order status, tracking shipments and following up on exceptions.
Can you manage customer messages, returns and refunds?
Yes. Customer assistance can include order questions, tracking updates, cancellations, returns, refund-related requests and other routine ecommerce store communication.
Can you work as an ongoing ecommerce manager?
Yes. Ongoing ecommerce management is available based on your required hours, order volume, ecommerce inventory activity and daily operations. Weekly or monthly work can also be arranged.
What if my workload does not match your packages?
A custom package can be created for different store sizes, order volumes, working hours, multiple stores or specific ecommerce operations that do not fit the listed packages.
Can you help with AI integration and ecommerce automation?
Yes. AI integration and ecommerce automation can be arranged as custom, long-term services for suitable workflows, including content tasks, customer assistance, product workflows, order processes and repetitive store operations.
Can you create content and social media posts using AI?
Yes. AI-assisted product content, social media posts, captions, promotional content and basic post creatives can be created according to your brand, products and content requirements.
Can you help with promotions, ad content and ad creatives?
Yes. Product promotions, promotional content, ad copy, static creatives, short-form video concepts and related ecommerce marketing assets can be supported. Full campaign management and ongoing ad optimization can be discussed separately based on the required scope.
