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Fiverr Pro
English
$
USD
Shy.M
@shy_marticio
Ecommerce, Medical VA and Customer Specialist
United Arab Emirates
English, Tagalog
About me
I am an experienced Ecommerce Operations, Medical Administrative VA, and Customer Support Specialist. With over 11 years of combined experience across BPO, telecom, and healthcare support, I excel in non-voice email and chat handling, order processing, and patient/customer care management. I am deeply skilled in Shopify and helpdesk software, alongside managing documentation and admin tasks for local retail and healthcare needs. I am detail-oriented, highly empathetic, adaptable, and committed to helping business owners and healthcare professionals run their operations smoothly.
Skills
Shy.M
Offline •
Average response time: 18 hours
See my services
Messaging & Emailing
I will be your medical virtual assistant and telehealth admin support
Portfolio
Work experience
Homecare Specialist ^ Medical Administrator
HomeCare
Sep 2020 - Present • 6 yrs
Six years of extensive experience delivering comprehensive bedside patient care combined with medical administration. Proficient in updating Electronic Medical Records (EMR), managing supply and medication inventories, handling patient scheduling, and organizing team shift workflows. Capable of drafting operational proposals while strictly maintaining data confidentiality and compliance.
E-commerce Support Specialiust
remote
Jan 2024 - Dec 2025 • 1 yr 11 mos
Handled remote e-commerce store support, focusing on manual product uploads, description editing, and variant organization on Shopify. Utilized multi-channel listing platforms like Vendoo to manage inventory levels and cross-reference product data templates via Microsoft Excel.
