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siangchinsv17

Sam

@siangchinsv17
4.3(1)

Virtual Assistant for a Rental Real Estate Company

Philippines
English, Tagalog
About me
Hi, I'm Sam! I have been a Customer Support and a Virtual Assistant for 6 and a half years, combined, and I am looking to apply my expertise for the freelance market. My expertise in my tenure includes, Customer Support, proficiency in operating CRMs (Notion, Zendesk, Freshdesk, HelpShift, etc.), I also have proficiency in using other tools like Canva, Adobe Acrobat, Google Sheets/Excel, etc. I am a good singer, I sang Tenor During HS I played 2 and a half campaigns in DND 5e I play some guitar, but I am not as good I play a lot of video games during my free time, although I am not as good... Read more

Skills

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siangchinsv17
Sam
Offline • 
Average response time: 1 hour

See my services

Campaigns & Game Masters
I will write a backstory for your dnd character
4.3(1)
From$5 / projectMore details

Work experience

Guest Service Representative

5R Suites LLC • Full-time

Dec 2023 - Present • 2 yrs 5 mos

As a guest service representative, my day-to-day tasks include: Entertaining Booking Inquiries, and as much as we can, persuade the inquirer to book our units Customer Support Filing Maintenance Tickets Adjust our Pricing according to the season Research the market for competitive pricing File damage claims Bill customer of our additional charges(Parking, Pet fee, cleaning, early check-ins, etc.) Update our listings to have it's details displayed accurately Ensure that our customers has paid for our units Update our listing descriptions for SEO optimization

Player Support

Keywords Asia Pvt. Ltd. • Full-time

Aug 2019 - Jun 2025 • 5 yrs 10 mos

As a Player Support, my day-to-day tasks include: Customer Support, empathize with the players for the issues they encountered Reach my daily KPIs Tag the correct issues in accordance with the tickets Update the team if I encounter any new issues Make sure that the players are sent the correct information

1 Reviews
4.3

(0)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    4
  • Value of delivery
    4
1-1 out of 1 Reviews
Sort By
Most relevant
    E

    eubeeibee

    US

    United States

    4.3

    He's a very polite and energetic person and he's open to helping you change things as needed. he double checks and is attentive.

    Up to $50

    Price

    3 weeks

    Duration

    gig

    Campaigns & Game Masters

    Helpful?
    Yes
    No