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silas_karasa

Silas

@silas_karasa

IT Support

Germany
English, German
About me
I provide reliable IT support with a focus on Windows, Microsoft 365, networking, and technical troubleshooting. I am currently training as an IT Specialist for System Integration in Germany and regularly work with Windows systems, networks, hardware, software, and user support. I can help with Windows troubleshooting, Microsoft 365, Outlook, Teams, OneDrive, software installation, user and account issues, network connectivity, VPN, Wi-Fi, and general IT problems. I approach technical issues systematically, identify the cause of the problem, and explain the solution clearly.... Read more

Skills

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silas_karasa
Silas
Offline • 

See my services

Technical Support
I will provide remote IT support

Work experience

DuckDuckGo

Apprentice IT Specialist for System Integration

DuckDuckGo

Aug 2026 - Present • 1 mo

Vocational training in IT system integration with practical experience in IT support, Windows environments, networking, hardware and software troubleshooting, system configuration, and technical documentation. Regularly working with IT systems and structured troubleshooting while continuously developing skills in system administration and networking.