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Silver Wolf
@silverwolfstays
Vacation Rental Operations Manager
Philippines
English
About me
Hello! I'm the Founder of Silver Wolf Stays. With over 8 years of experience in short-term rental property management, I help Airbnb hosts, vacation rental owners, and property managers streamline operations through professional guest communication, reservation management, listing optimization, and day-to-day operational support. My goal is to help you save time, deliver exceptional guest experiences, and keep your rental business running smoothly. Whether you manage a single property or a growing portfolio, I'm committed to providing reliable, detail-oriented support you can count on.
Silver Wolf
Offline •
Average response time: 1 hour
See my services
General Assistance
I will remotely manage your airbnb and vacation rental property
Work experience
Guest Experience Director / STR Operations Manager
Vacasa • Full-time
Aug 2018 - May 2026 • 7 yrs 9 mos
Managed multi-market short-term rental portfolios. Oversaw guest communication across Airbnb, VRBO, Booking.com, and direct bookings. Coordinated housekeeping, maintenance, and vendor scheduling. Handled reservation management and issue resolution. Improved guest satisfaction through proactive communication and operational excellence. Worked with PMS platforms and operational tools.
