I will be your bilingual customer and billing support

Silvio Garcia

Dominican Republic

I speak English, Spanish

Billing and Customer Support Professional

Results-driven Customer Support & Technical Specialist with a proven track record of top-tier performance—including ranking #1 in client satisfaction surveys at Nespresso USA. My background spans cros...
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About this Gig

Are you looking for a reliable, professional, and English-fluent specialist to handle your customer service and technical support? Look no further!


I'm a top-performing customer support professional with experience serving major U.S. brands, including Nespresso USA, ADT, Safe Auto Glass, and Mount Sinai. I specialize in providing clear solutions, resolving technical issues, and ensuring maximum client satisfaction.


Services I offer:

  • Inbound & Outbound Customer Support (Phone, Email, Chat)
  • Technical Troubleshooting & Problem Resolution
  • CRM & Data Management (Salesforce, Zendesk, etc.)
  • Appointment & Service Coordination
  • Inbound Sales & Lead Assessment

Why choose me?

  • Proven Track Record: Ranked #1 in customer satisfaction surveys at Nespresso USA.
  • Bilingual Efficiency: Fluent in English and native Spanish.
  • Technical Proficiency: Skilled in CRM tools, scheduling systems, and remote management.


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be your bilingual customer and billing support
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Purpose:

Business

Work model:

Daily

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