
Priyanka S
BUSINESS ANALYST
Skills

See my services

Work experience
Support Analyst
BlackRock • Full-time
Jul 2024 - Jan 2025 • 6 mos
Generated Transition Analysis reports by reviewing client requests and producing standardized Excel reports. Worked with US Portfolio Specialists and Portfolio Management teams to complete workflow tasks. Managed daily maintenance request updates in Salesforce. Supported Merrill Lynch client service requests including cash transfers, enrollments, and withdrawals. Improved reporting turnaround time and ensured high data accuracy.
Business Analyst
American Express • Full-time
Oct 2018 - Feb 2024 • 5 yrs 4 mos
Created management dashboards and reports using Excel, charts, pivots, and data mapping. Provided customer account support related to billing, fraud, services, and cancellations. Coordinated with risk, compliance, credits, servicing, and new accounts teams for issue resolution. Managed global corporate clients including GE and Medtronic. Delivered insights for operational improvements and stakeholder reporting.
Finance Associate
General Electric • Full-time
Mar 2018 - Sep 2018 • 6 mos
Managed GST input credit and audited hotel invoices. Audited employee Travel & Living expense reports. Maintained corporate card data for SBI, GE Philippines, and GE Malaysia. Resolved finance-related queries and improved data accuracy.