I will do an ai saas UX audit to improve conversion and onboarding
UX UI Design, Outdoor Advertising, and Ai Workflows
About this Gig
Your SaaS may look polished but confusing onboarding, weak CTAs and hidden UX friction can quietly reduce activation and conversion.
I will conduct an expert-led UX audit of your AI or B2B SaaS product and show you what is hurting usability, onboarding, engagement and trial-to-paid conversion.
Your audit can include:
- Heuristic and usability evaluation
- Signup, onboarding and activation analysis
- Navigation, hierarchy and user-flow review
- CTA, pricing and conversion-friction analysis
- AI feature or chatbot usability review
- Annotated screenshots with clear explanations
- Recommendations prioritized by impact and effort
- Quick wins plus strategic improvements
- PDF report and Loom walkthrough, depending on package
I combine UX/UI experience, SaaS conversion thinking and AI-assisted pattern analysis. Every finding is manually reviewed no generic automated report.
You will leave with a clear answer to three questions: what is wrong, why it matters and what to fix first.
Need the improvements implemented? I can also provide Figma redesigns, Framer development and AI chatbot UX.
Message me with your product URL and main conversion goal before ordering.
Topic:
Web & App design
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Product & UX design
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
What products can you audit?
I audit AI SaaS products, B2B software, web apps, dashboards, landing pages, onboarding flows and responsive websites. FinTech, Health-Tech and EdTech products are welcome, subject to normal privacy and access requirements.
Is this audit created entirely with AI?
No. The audit is led and manually validated by an experienced UX/UI designer. AI tools may assist pattern comparison, edge-case exploration and synthesis, but they do not replace professional judgment.
Will you guarantee higher conversion rates?
No ethical UX consultant can guarantee a specific conversion increase. I identify likely friction, recommend evidence-based improvements and help you prioritize experiments. Results depend on traffic, product-market fit, implementation and other factors.
What counts as one screen or page?
One screen is one unique product view at one device breakpoint. Desktop and mobile versions count separately. Complex dashboards, states, modals or multiple user roles may require additional scope.
Do you need access to our product?
A public URL, prototype or test account is usually sufficient. Never send sensitive production credentials. For restricted products, provide a temporary account with the minimum required permissions.
Can you review analytics or Hotjar data?
Yes. Standard and Premium audits can use anonymized GA4, Hotjar, Microsoft Clarity, Maze or funnel data when supplied. Recommendations without analytics are based on heuristic and expert evaluation.
What will the final report contain?
You will receive annotated evidence, issue explanations, severity ratings, business impact, recommended solutions and a prioritized action plan. Standard and Premium packages also include a recorded walkthrough.
Can you redesign the screens after the audit?
Yes. Figma redesign, landing-page redesign and design-system work are available as extras or custom offers. Keeping the audit separate lets us agree on the highest-impact screens before redesigning.
Can you audit an AI chatbot or copilot?
Yes. I can evaluate discoverability, prompt guidance, response states, error recovery, trust, conversation flow, escalation and user control. A dedicated chatbot UX review can be added to Standard or Premium.

