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Siva N
@sivanagendra335
Senior IoT Application Cloud Operations Engineer
India
English
About me
I am a highly motivated Senior IoT Application Engineer with 4 years of experience in L2 technical support, troubleshooting, and platform operations for IoT and cloud-based systems. I specialize in LoRaWAN, The Things Stack, AWS infrastructure, Docker, and Linux. I have a strong track record of resolving complex production issues, managing high-severity incidents, and leading support teams to improve SLA performance.
Skills
Siva N
Offline •
See my services
Programming & Tech
I will troubleshoot lorawan and the things stack iot issues
Technical Support
I will troubleshoot software issues and provide technical support
Work experience
Lead IoT Application Engineer
None • Full-time
Jul 2022 - Present • 4 yrs 3 mos
Highly motivated Senior IoT Application Engineer with 4 years of experience in L2 technical support, troubleshooting, and platform operations for IoT and cloud-based systems. I specialize in LoRaWAN, The Things Stack, AWS infrastructure, Docker, Linux, and API debugging, with a strong track record of resolving complex production issues and driving customer satisfaction.I have led a team of support engineers, managed high-severity incidents, improved SLA performance, and collaborated closely with engineering teams to implement product fixes and enhancements. My strengths include deep problem analysis, structured RCA writing, building reusable troubleshooting guides, and communicating technical issues clearly to diverse stakeholders.I enjoy solving complex technical issues, enhancing support workflows, and contributing to reliable, scalable platform operations. I am continuously expanding my skills in cloud, IoT, and system troubleshooting to excel in high-impact technical environments.
