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Sjors Laurijsen
@sjors_laurijsen
Restaurant Operations, SOPs and Service Standards
Hong Kong
English, Dutch, Italian
About me
I built the Membership Services function of a Hong Kong private members' club from the ground up — structure, workflows, service model, and the SOPs the team ran on daily — then took over as General Manager.
Before that: Assistant Manager at Carbone with Black Sheep Restaurants, one of Hong Kong's highest-profile dining rooms.
I now advise restaurant technology companies, so I see how a lot of venues actually run.
I write operational documentation teams use. SOPs, checklists, training manuals, service standards — built for the floor, not the filing cabinet.
Skills
Sjors Laurijsen
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See my services
Business Strategy & Innovation
I will write restaurant sops, service standards, and staff training manuals
