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sknurulislam406

Noor

@sknurulislam406

Remote IT Support Specialist

India
English, Hindi, Bengali
About me
I am an enthusiastic and highly skilled IT Support Engineer with over 17 years of experience providing technical support and troubleshooting assistance in diverse environments. I am adept at resolving hardware and software issues, managing network systems, and ensuring seamless IT operations. I am known for my excellent problem-solving abilities and strong customer service skills.... Read more

Skills

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sknurulislam406
Noor
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide remote IT support and windows troubleshooting

Portfolio

Work experience

iti

Senior IT Infrastructure Administrator

iti • Full-time

Jul 2019 - Present7 yrs

Manage end-to-end IT infrastructure, network operations, and multi-tiered user computing systems for a high-volume enterprise hub. Specialize in vendor management, remote technical support, system automation, and deploying endpoint security solutions to maintain high operational uptime.

IBM

L2 Desktop Engineer / IT Specialist

IBM • Full-time

Oct 2013 - Present12 yrs 9 mos

Provided high-level hardware/software troubleshooting, OS deployment, network configuration, and executive-level technical support for corporate clients.