ServiceNow Managed Services offer following services:
- System Administration & Instance Management
- Incident Management on the ServiceNow Platform
- Request Management of the ServiceNow Platform
- Upgrades & Patches, and associated regression testing
- Maintain regression testing & test suite
- Demand Management & Backlog
- Maintain & deliver effective ServiceNow implementation with a view to reduce technical debt
For more details refer to: https://slicsoft.co.uk/managed-services/