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Hassaan
@sm_hassaan
A word after a word after a word is power
Pakistan
English, Urdu
About me
Hello there, I am Hassaan. I have been working here as an IT business analyst for over 2 years.
I provide technical writing services on Fiverr, specializing in software documentations such as SRS, BRD, UML, workflow and user stories, I also write RFP and bid proposals.
As a BA, I have worked with numerous clients to help them improve their business processes, identify areas for improvement, and find solutions for their projects.
If you need an IT business analyst who can cope up with your technical writing needs.
Please feel free to contact me. I look forward to working with you !
Skills
Hassaan
Offline •
See my services
Technical Writing
I will be your IT business analyst and documentation expert
Technical Writing
I will write rfp rfq and bid proposals for you
Work experience
Business Analyst
Zong 4G
Sep 2022 - Jun 2024 • 1 yr 9 mos
Worked as business analyst and worked on different products. • Handled complaints and procedures, managed customer-facing in business activities and utilised complaint data for better handling of queries in Business Support Systems (BSS) Operations • Configured and analyzed major customer offers, enhancing revenue streams by optimizing offer performance through data-driven insights. • Assisted in the development of new products offered by the company, working closely with product development teams to provide input on customer needs and market trends. • Developed Abnormal Activity monitoring dashboard on Metabase for visualization of anomalies and abnormal activities which helped in smooth monitoring operations and timely response to the incidence.
60 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 60 Reviews
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kaleodigital
Nigeria
Working with Hassaan was an absolute pleasure! His adaptability to the brief and PROFESSIONALISM truly exceeded my expectations. Plus, his quick responsiveness and deep understanding made collaboration a breeze. 👍
Helpful?
devonjohnson
United States
Helpful?
ucheanakwenze
Repeat Client
United States
Great work yet again. Used the very little time given and got it done in 24 hrs. Thank you again I appreciate it. Will recommend to anyone I know
Helpful?
christiankabund
Canada
Helpful?
mahjae09
Repeat Client
United States
Exceptional services. Delivery on time. Paid close attention to detail.
Helpful?
