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Smaranda V.
@smavasiliu
Product Manager x CRM x WordPress Specialist
Romania
English
About me
Product Manager with 9+ years of experience in CRM and healthcare software. I help businesses turn ideas into successful products by combining product management, customer success, technical support, and business strategy. I collaborate closely with developers, manage WordPress websites, perform manual QA, and improve customer experience. I also contributed to the growth of Logbox, a product acquired by Mero in 2022. Reliable, detail-oriented, and committed to delivering results that create real value.
Skills
Smaranda V.
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide expert CRM and saas technical support
WordPress
I will build your wordpress website
Work experience
Product Manager
IT Force • Full-time
Apr 2017 - Dec 2025 • 8 yrs 8 mos
Global BIT Operational Managed CRM and healthcare software products throughout their lifecycle. Collaborated with developers to define and improve product features. Provided technical support, customer onboarding, and account management. Managed WordPress websites and digital content. Performed manual QA testing and bug reporting. Worked with Trello, Bitrix24, Google Analytics, Canva, and Inkscape. Contributed to the growth of Logbox, a product later acquired by Mero in 2022. Achievement Logbox acquisition by Mero (2022) Played a cross-functional role as Product Manager, Customer Support, Sales, and Account Manager, contributing to the product's growth and successful acquisition by Mero.
