I will design and deliver a bespoke management training and development programme
About this Gig
With over two decades in hospitality operations from five-star hotels to multi-site groups I design and deliver management training programmes that actually change how a team runs day to day, not generic leadership theory.
Every programme starts with a diagnostic of where your management team is now, then builds a tailored curriculum around your real gaps: people management, standards and consistency, KPI ownership, coaching skills, and decision-making under pressure. Delivery is 1:1 or small group, and every programme leaves you with a manager toolkit your team can keep using after we finish.
I work with venues and small groups who want their managers running the floor with real ownership not just following a rota.
FAQ
Is this only for hospitality?
My background is hospitality-specific, so the strongest fit is venues, restaurants, bars and small groups, the case studies and language are built for this industry.
Can sessions be delivered in person?
Yes, for London-based clients this can be arranged, message me to confirm feasibility and any travel cost before ordering.
What if we need more than 8 sessions?
Send a custom offer request, ongoing/retainer support sits outside these fixed packages.
Can Premium cover more than one manager?
Premium is a 1:1 programme built around shadowing that person's actual shifts, so it's priced per person. For more than one manager on this tier, send a custom offer request and I'll quote per head.
