SoBlue Studio

@soblue_studio

Native Japanese Ecommerce and AI QA

Japan

Japanese, English

About me

I help global businesses make their ecommerce, apps, websites, and AI customer support work naturally for Japanese customers. I spent five years in ecommerce operations for a major Japanese eyewear brand, handling up to 150 orders a day, customer inquiries, product information, and shipping. As a native Japanese speaker, I test AI chatbots for natural Japanese, accuracy, hallucinations, complaints, FAQ boundaries, and human handoff. I also review ecommerce copy, UX, and localization from a real Japanese customer's perspective. Based in Japan.... Read more

Skills