I will provide customer support and email support
Ecommerce Virtual Assistant for Shopify and Amazon
About this Gig
Hi! Im a dedicated E-commerce Virtual Assistant with over 2 years of hands on experience helping online store owners streamline operations and scale their businesses.
I specialize in managing Shopify and Amazon stores, handling order fulfillment and customer service so you can focus on growing your brand.
Why work with me?
- Proven Experience: 2+ years navigating Amazon Seller Central and Shopify dashboards.
- Detail-Oriented & Efficient: Accurate inventory tracking, Customer Service.
- Fast Communication: Quick response times and regular progress updates.
My E-commerce VA Services Include:
- Inventory & Order Processing: Managing stock levels, tracking shipments, and handling returns/refunds.
- Customer Support: Responding to buyer inquiries, managing reviews, and resolving issues promptly.
- Basic Administrative Support: Data entry, market research, and store maintenance.
Please send me a message before placing an order to discuss your project needs!
Social media platform:
•
•
TikTok
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Discord
Service type:
Other
Language:
English
•
Spanish
Timezone:
24/7
Support software:
Other
Knowledge base software:
Other
FAQ
How does the hourly customer support work?
This service is billied by the hour, not by the number of emails ir chats. I accurately track the time spent handing customer inquiries to endure transparency and quality support.
What do you need from me to get starded?
I will need acceda to your email inbox ir libe chat platform, your brand guidelines, and any existing templates ir FAQs you use for customer communication.
Do you hace experience with Shopify and eCommerce stores?
Yes. I hace hands-on experience supporting Shopify and eCommerce businesses, including orden tracking, returns, and customer inquiries.
