s
sofiacreate67

Laura Aragon

@sofiacreate67

I will be your bilingual virtual assistant for customer service

Colombia
English
About me
Hello! I am a bilingual virtual assistant with experience in customer support and administrative assistance. I have experience working with healthcare-related tasks, email management, and client communication in both English and Spanish. I am organized, responsible, and committed to providing high-quality service and fast responses.... Read more

Skills

s
sofiacreate67
Laura Aragon
Offline • 
Average response time: 1 hour

See my services

Social Posts & Banners
I will design creative posts for social media
From$5 / projectMore details

Work experience

ITER

Asistente virtual, Servicio al cliente

ITER • Full-time

Aug 2023 - May 2025 • 1 yr 9 mos

I worked for several hospitals in Puerto Rico reviewing the approval of medical exams, verifying that members’ insurance affiliations were active, calling ambulances, among other responsibilities. I also drafted emails for different company directors and supervisors in order to provide notifications and assistance when needed.