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solomon_obile

Solomon O Isaac

@solomon_obile

Customer Support Virtual Assistant

Nigeria
English
About me
I am an experienced Customer Support Specialist and Virtual Assistant with a strong background in customer service, email management, data entry, research, loan recovery and reporting. I have hands-on experience managing customer inquiries, resolving complaints, handling escalations, and maintaining records using CRM tools and Google Workspace. I am detail oriented, responsive, and committed to delivering excellent support that keeps your business running smoothly. Whether you need inbox management, customer support, data entry, or research — I'm here to help you stay organized.... Read more

Skills

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solomon_obile
Solomon O Isaac
Offline • 

See my services

Messaging & Emailing
I will provide customer support and email management
From$5 / projectMore details

Portfolio

Work experience

Operations Support Officer

PalmPay Ltd • Full-time

Oct 2025 - Present • 7 mos

Provided operational support, managed customer inquiries, maintained accurate records and generated reports using Google Workspace and CRM tools.

Team Lead/Customer Support & Recovery

Flexi microfinance bank • Full-time

Dec 2024 - Sep 2025 • 9 mos

Led a customer support and loan recovery team, managed escalations, monitored team performance, handled client communications and maintained detailed records and reports.

Recovery Officer

Quark Financials • Full-time

May 2024 - Dec 2024 • 7 mos

Managed loan recovery communications, maintained customer records, tracked recovery progress and prepared detailed reports.