I'm Solomon, and I've spent years being the person people turn to when something's not working whether that's a laptop that won't connect to Wi-Fi, an email account locked out, a printer refusing to cooperate, or a new device that needs setting up properly.
My background is a mix of hands-on IT (Cisco networking fundamentals, Windows & Microsoft 365, basic cybersecurity practice like phishing awareness and password hygiene) and nearly a decade managing operations and solving problems. I explain things in plain English and get your device problem solved happily.... Read more