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English
$
USD
Soniya B
@soniyavb
B2B Lead Research, Excel Data Cleaning, SOPs and Customer Support Templates
India
English, Hindi, Marathi
About me
Need a clean spreadsheet, a sourced B2B prospect list or clear business documents? I help small businesses turn scattered information into practical deliverables.
I'm Soniya, with 10+ years in operations and client success. My services include Excel/CSV data cleaning and formatting, B2B lead research, web research, SOPs, checklists and customer support email templates.
Expect organized files, careful review and clear communication. AI may assist drafting; I check the work and flag missing facts. Send your brief, sample and deadline to discuss the right package.
Skills
Soniya B
Offline •
Average response time: 1 hour
See my services
Lead Research
I will research targeted businesses and build a sourced prospect list
Data Cleaning
I will clean format and organize your excel or CSV spreadsheet
Work experience
Operations Manager
FLUIDEFI • Freelance
Apr 2024 - Present • 2 yrs 6 mos
Managed customer support operations, maintained reports using Microsoft Excel and Google Sheets, improved operational processes, resolved customer queries, and collaborated with cross-functional teams to ensure quality service delivery.
