s
sonyajo

Sonya Cochran

@sonyajo

Business Owner

United States
English
About me
I am a strategic operations leader and business owner with a proven ability to bring order, direction, and momentum to organizations ready to scale. I operate with a high-accountability mindset, architecting systems that create clarity and efficiency. I excel in environments that value initiative and strategic clarity, and I am ready to elevate operations and drive results from day one.... Read more

Skills

s
sonyajo
Sonya Cochran
Offline • 
Average response time: 1 hour

See my services

Trip Plans
I will book your haunted hotel, ghost tour, and full paranormal travel experienc
From$95 / projectMore details
Social Posts & Banners
I will design templates, notion dashboards and brands
From$25 / projectMore details

Portfolio

Work experience

Simply_Cleaning

Business Owner

Simply Cleaning • Self-employed

Aug 2021 - Present • 4 yrs 11 mos

Core Responsibilities Business Operations Management — Oversee daily operations, scheduling, client communication, and service delivery. Client Relationship Management — Build and maintain strong client relationships through clear communication, reliability, and personalized service. Residential & Commercial Cleaning Services — Perform and supervise high‑quality cleaning for homes, offices, construction sites, vacation rentals, and event spaces. Quality Control — Ensure all services meet professional standards, client expectations, and safety guidelines. Team Leadership & Training — Train staff on cleaning procedures, customer service, safety, and efficiency. Scheduling & Route Planning — Coordinate appointments, manage time‑sensitive cleans, and optimize travel routes. Emergency Clean Response — Provide 24/7 emergency cleaning services with rapid response and problem‑solving. Inventory & Supply Management — Manage cleaning supplies, equipment, and restocking to maintain operational readiness. Billing & Financial Management — Handle invoicing, payments, budgeting, and financial tracking. Marketing & Branding — Create promotional materials, manage social media, and maintain brand identity. Service Expansion & Client Acquisition — Develop new service offerings and grow the client base through referrals and targeted outreach.