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Nicole E
@sooniico
Level 1
As honest as the day is long
Spain
Spanish, English
About me
I’m a Mercado Libre expert, now offering e-commerce services in Spain, Mallorca.
I can assist you with tasks related to marketing or provide support for business as shipping needs/ small orders. Feel free to drop me a line—I’d love to help!
Skills
Nicole E
$15/hour
Offline •
Average response time: 6 hours
See my services
Shipping Services
I will buy, ship and forward your packages from spain
Profile Setup & Integration
I will you access to mercado libre chile 3pl fulfillment
Want to work on an hourly basis?
Tell Nicole E what you need.
$15
/
hourPortfolio
Work experience
Manager, Customer Success
ECOFANS • Part-time
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
65 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 65 Reviews
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Most relevant
steve_taylor2
United Kingdom
Excellent, professional service, i needed help with shipping an item from an EU shop that dosent send to my country, Nicole has been super great, and has gone above and beyond for helping with my tricky purchase, which would not have been possible otherwise, I highly recommend and will use again if the need arises, many thanks, steve
Seller's Response
Helpful?
anacarv00
United States
So glad I found Nicole. I had found an item that I've been looking for a long time on a Spanish marketplace and needed a local delivery address. Her prices are fair and she was very transparent with shipping prices. She will be my go to personal shopper in the EU.
Helpful?
robobbin
Denmark
Great experience, would happily use Nicole's service again! She is super kind and patient, and being allowed to use her as a middle man for my delivery was nothing short of a salvation for my MC helmet! 💕❤️ Thank you! 🙏🏻🥳
Seller's Response
Helpful?
raphaeeeel
France
I couldn’t be more satisfied with Nicole’s services. She handled unexpected issues professionally and made sure that the very fragile item arrived in perfect condition. I will definitely work with Nicole again without any hesitation. Thank you Nicole!
Seller's Response
Helpful?
jpimenta33
Repeat Client
Brazil
Great communication, very professional and extremely helpful throughout the process. Nicole has been very transparent, organized, and supportive while helping us structure our Chile operation. Highly recommended!
Helpful?
