
Nicole E
Level 1
As honest as the day is long
Skills

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Work experience
Manager, Customer Success
ECOFANS • Part-time
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
66 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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shopperj

United Kingdom
So happy I found Nicole! Her shopping service is 10/10 🛍 ✨️ Excellent communication, a flawless process, and made sure my items arrived on express delivery, exactly as I requested. I couldn't be happier and will use again. Highly recommend! 🌟
julianmller333

Germany
I am really happy with the service, and can definitely recommend Nicole if you need parcel forwarding from Spain! Very friendly and professional. Will contact again next time
sara0961994

United States
Thank you so much. I've been looking for this item for a while now and I was able to purchase it, thanks to you.
maulfaul

Germany
Everything went smoothly. The communication was friendly and professional. I highly recommend Nicole - I would definitely work with her again :)
clavyn

Singapore
