
Nicole E
Level 1
As honest as the day is long
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Work experience
Manager, Customer Success
ECOFANS • Part-time
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
73 Reviews
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felipemj

United States
jagsingh05

Canada
rjmullin

United States
Working with Nicole was a very good experience. Everything went very smoothly. I would definitely use her again.
a_sebs

United States
javi_eaa

Spain
Seller's Response
