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sophia_galo

Sophia Galo

@sophia_galo

Cold Caller, Virtual Assistant

United States
English
About me
Hello! I'm a professional Cold Caller, Appointment Setter, and Lead Generation Specialist with experience helping businesses generate qualified leads and book more appointments. I specialize in janitorial cold calling, commercial cleaning outreach, B2B and B2C cold calling, telemarketing, and lead generation. I communicate confidently, handle objections professionally, and provide detailed call reports. My goal is to help you grow your business and increase sales through effective outbound calling.... Read more

Skills

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sophia_galo
Sophia Galo
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will janitorial cold calling, cold calling, janitorial cleaning services, cold caller
From$15 / projectMore details
Customer Support
I will janitorial cold calling freight broker cold calling, janitorial cleaning service
From$15 / projectMore details

Work experience

Lead Generation Specialist

Growth Needle • Freelance

Aug 2025 - Present • 11 mos

Worked with businesses to identify and engage potential customers through outbound outreach. Responsible for prospect research, lead qualification, cold calling, CRM updates, appointment scheduling, and follow-up communication. Collaborated with sales teams to ensure qualified prospects were successfully handed over for the next stage of the sales process while maintaining accurate records and professional client interactions.

Tarkine

Cold Calling & Appointment Setter

Tarkine • Freelance

Jun 2024 - Present • 2 yrs 1 mo

As a Freelance Cold Caller and Appointment Setter, I help businesses generate qualified leads, engage prospects, and book high-quality appointments that convert into sales. I have experience working with B2B and B2C businesses across industries including SaaS, home services, real estate, marketing agencies, and professional services. My responsibilities include outbound cold calling, lead qualification, appointment scheduling, CRM management, follow-up, and maintaining accurate call records. I am comfortable following call scripts while adapting naturally to conversations, handling objections professionally, identifying customer needs, and building rapport with prospects. I focus on delivering excellent customer experiences while helping businesses increase their sales pipeline. My experience includes: Outbound Cold Calling B2B & B2C Sales Appointment Setting Lead Qualification CRM Management Follow-up Calls Customer Relationship Building Calendar Scheduling Sales Support Accurate Call Documentation I am committed to professionalism, clear communication, and consistently delivering results that help clients grow their business.