
James M
CRM and AI Automation Expert Turning Manual Chaos Into Sales on Autopilot
Skills

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Work experience
Ecommerce Brand Processing Payments Across Multiple Gateways
Freelancer.com • Freelance
Jul 2026 - Present • 0 mos
A growing ecommerce brand was accepting payments through PayPal, Stripe, Square, Mercado Pago, Adyen, NMI and Authorize.net depending on the customer's country, but every gateway lived in its own silo with no unified reporting and no automatic follow up on failed payments. I built a GoHighLevel integration connecting all seven payment platforms into one dashboard, with automated dunning sequences for failed charges and instant CRM updates for every successful sale. Recovered revenue from failed payments alone paid for the project in the first month. If your payment data is scattered across seven platforms, I can bring it into one view.
Online Course Creator Scaling a Coaching Business
Kwork • Freelance
May 2026 - Jul 2026 • 2 mos
He had a growing audience on Kajabi, a Skool community buzzing with activity, and students scattered across Teachable and Thinkific from an old launch, but zero visibility into who was actually engaged. Sales lived in HubSpot, community lived in Skool, and nothing talked to anything. I built Zapier automations tying Kajabi, Teachable, Thinkific, Skool and HubSpot into one connected system, so every enrollment triggered a welcome sequence, every inactive student got a re-engagement nudge, and his sales team finally saw the full customer journey. His launch week ran itself instead of running him ragged. If your course platforms feel like five different businesses, I can turn them into one.
Boutique Fitness Studio Owner, Multi Location Gym Brand
Upwork • Freelance
Jan 2026 - Jun 2026 • 5 mos
She had three locations, one overworked front desk team, and a Glofox calendar that never talked to her GoHighLevel CRM. Members were double booking classes, no shows were bleeding her revenue, and new leads from her Typeform quiz sat untouched for days. I built a full integration between Glofox, GoHighLevel and Typeform so every quiz response triggered an instant text, every class booking synced in real time, and no show members got an automatic rebooking offer within the hour. Her front desk got their time back and her booking rate jumped within the first month. If your booking system feels like three separate businesses instead of one, I can make them work as a team.