Moni

Sr. IT & Operations Engineer

Prossimo Development Limited • Full-time

Oct 2020 - Apr 2025 • 4 yrs 6 mos

Installed, configured, and maintained network systems, including routers, switches, and firewalls Provided IT support by troubleshooting hardware, software, and network-related issues Designed and developed responsive WordPress websites with theme customization and plugin integration Optimized website performance and handled basic SEO improvements Installed and configured CCTV surveillance systems, including DVR/NVR setup Monitored and maintained security systems to ensure safety and reliability Managed overall IT infrastructure and ensured smooth day-to-day operations Delivered technical support to users and resolved issues efficiently

Sr. IT Executive

Digi Ad Limited • Full-time

Mar 2017 - Oct 2020 • 3 yrs 7 mos

Provided first- and second-line technical support for hardware, software, and network issues Installed, configured, and maintained IT systems, workstations, printers, and peripherals Designed innovative, responsive web-based interfaces using HTML, CSS, and JavaScript. Oversee the installation, configuration, and maintenance of computer hardware, networking, and software systems.