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Transaction Risk Investigator
Amazon • Full-time
Mar 2023 - Sep 2024 • 1 yr 6 mos
Investigated 400+ fraud cases daily across international markets (US, UK, Germany, Spain) using Amazon's Transaction Risk Management System (TRMS). Analyzed risk signals including stolen cards, account takeover, and money laundering patterns. Resolved high-complexity fraud cases through evidence gathering and mentored junior investigators on workflow best practices.