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sschra1

Scott S.

@sschra1

Friendly Remote IT Support Tier 1 and Tier 2 Technician

United States
About me
Hi! I’m Scott, a friendly and patient IT support professional with 15+ years of customer service experience and 8+ years handling Tier 1/Tier 2 remote support issues. I specialize in Windows PCs, software, printers/scanners, Microsoft 365, Outlook, connectivity, login issues, and everyday troubleshooting. I know tech problems can be stressful, so I explain things clearly, never make you feel awkward for asking, and focus on making support simple and comfortable. Remote support only.... Read more

Skills

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sschra1
Scott S.
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide friendly remote windows PC and IT support
Technical Support
I will troubleshoot and fix printer and scanner issues remotely