I will professionally handle customer emails and chat support
About this Gig
Need professional customer support for your business?
Hello, I'm Stacey. My background is in hands-on care, supporting clients in their own homes. This experience helped me develop excellent communication skills, patience, attention to detail and a professional approach to supporting people.
I now provide customer support and virtual assistant services to help businesses deliver a positive experience for their customers.
I can help with:
- Customer email support
- Live chat support
- Order enquiries and updates
- Customer issue handling
- Inbox management
- General administrative support
Why work with me?
- Friendly and professional communication
- Strong written English
- Reliable and organised approach
- Attention to detail
- Fast and clear communication
I understand how important good customer service is and will always aim to provide polite, professional and helpful support for your customers.
Perfect for:
- Small businesses
- Online stores
- Start-ups
- Service-based businesses
If you have any questions, please feel free to get in touch before placing an order.
Purpose:
Business
My Portfolio
FAQ
What types of customer support do you provide?
I can assist with customer email support, live chat support, order enquiries, general customer communication, inbox management and administrative support tasks.
Do you provide phone support?
My preference is email and live chat support, as this is where I can provide the most efficient and consistent service. However, I am happy to discuss phone support requirements on a case by case basis.
Can you learn my business processes?
Absolutely. I am happy to follow your existing procedures, guidelines and templates to ensure a consistent experience for your customers.
Do you offer ongoing support?
Yes. I am available for both one off projects and ongoing customer support arrangements.
How do you handle sensitive customer information?
Having worked in care, I understand the importance of confidentiality and handling personal information professionally and responsibly.
