I will troubleshoot your office network issues and firewall setup remotely

Japan

I speak English, Japanese

I will your comfortable virtual assistant and japan support

Hello! I am a native Japanese speaker. I travel abroad frequently, so I can communicate smoothly with international clients. I am a graduate of a company listed on the Tokyo Stock Exchange. I previous...
About this Gig

About This Gig

Need a hands-on remote network engineer to fix issues or plan office layouts via text chat? I bring real corporate IT experiencefrom tracing cables under floors to configuring L2/L3 switches. I resolve network issues entirely through text, images, and diagrams.


What I Offer:

- Loop & Storm Fix: Fast diagnosis via chat to pinpoint network loops and broadcast storms.

- VoIP Deployment: Step-by-step text configuration for IP phone systems and VLANs.

- Layout Plan: Practical advice for switch mounting, under-floor cabling, and rack setup.

- IT Helpdesk: Quick technical support to resolve complex network tickets.


How We Work (Remote Hands via Text):

Your on-site staff will be my "hands and eyes." I guide them step-by-step via chat on which cable to trace or port to plug into. We use photos for diagnosis, and I handle the switch/VoIP configuration remotely.


Note: For strategy, see my "IT Infrastructure Consultant" Gig. For direct fixes, message me here!

Device:

Desktop

Laptop

Server

Router

Other

Operating system:

Windows

Linux

IOS

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