Stefano M

@stefanomagini

PMP certified Project Manager Jira Confluence expert

United Kingdom
English, Italian
About me
I am a PMP®-certified IT and Technical Operations professional with hands-on experience supporting complex hardware and software environments. I specialize in technical installations, troubleshooting, and system deployments across hospitality and immersive gaming sectors. I am skilled in vendor management and cross-functional collaboration to ensure reliable IT service delivery.... Read more

Skills

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stefanomagini
Stefano M
Offline • 
Average response time: 1 hour

See my services

Project Management Software
I will set up your jira board for scrum or kanban
From$50 / projectMore details

Portfolio

Work experience

Putt_Club

Gaming Systems/Technical Operations Manager

Putt Club • Full-time

Nov 2019 - Sep 2024 • 4 yrs 10 mos

Company name PUTTSHACK, not available under selection. Led multi-site international rollout of IT systems and hardware across UK and US venues. Managed the full project lifecycle for international IT system rollouts across 10+ UK and US venues – including initiation, planning, execution, monitoring, and closure. Managed schedules, system configurations, and critical procurement (specialised golf balls as a major budget component) - achieving on-time and in-budget delivery across all venues. Developed comprehensive technical documentation including installation guides, troubleshooting playbooks, and site-specific spec sheets - ensuring consistency across international operations. Delivered customer-facing IT systems in live hospitality venues, ensuring alignment with EPOS, CRM, and loyalty platforms - providing operational support and system reliability. Collaborated with hardware, software, and design teams to bring a new game concept 'Challenge Hole' to life – successfully deploying it first in US venues, then UK.