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stephssolutions

Steph D

@stephssolutions

Business Support and Training Content Development

United States
English
About me
Hi, I’m Steph! I bring extensive experience in business operations, training development, administrative support, and process improvement. I specialize in creating professional training materials, presentations, spreadsheets, forms, checklists, and organized workflows that help businesses save time and operate more efficiently. With a background in management, problem-solving, and creative solutions, I take pride in delivering thoughtful, detail-oriented work tailored to your needs. Let’s bring your ideas to life!... Read more

Skills

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stephssolutions
Steph D
Offline • 

See my services

Business Efficiency & Automation
I will create professional sops, checklists, and workflow documents
From$45 / projectMore details

Work experience

Company

Full-time • 2 yrs 2 mos

Crisis Line Intake Coordiantor

Jul 2026 - Present • 4 mos

Develop training materials, onboarding resources, operational checklists, and standardized procedures to support staff and volunteers. Create spreadsheets, tracking systems, and documentation tools to improve organization and workflow efficiency. Coordinate daily operations, support program implementation, and identify opportunities for process improvement. Collaborate with team members to strengthen communication, training consistency, and service delivery.

Store Manager

Sep 2023 - Jul 2025 • 1 yr 10 mos

Managed daily store operations, overseeing staffing, scheduling, inventory management, vendor relationships, and customer service. Developed and implemented inventory tracking systems, spreadsheets, and operational tools to improve efficiency, organization, and accountability. Recruited, hired, trained, and supervised employees, creating training procedures and supporting staff development. Coordinated purchasing, monitored inventory levels, managed vendor communications, and supported cost-control initiatives. Participated in leadership meetings, identified operational challenges, and developed practical solutions to streamline workflows and improve business performance. Maintained operational documentation, established procedures, and supported consistent standards across daily business activities.