Senior business operations professional with 15+ years of experience in debt recovery, credit collections, portfolio management, negotiation, legal escalation and compliance, plus 10+ years in shipping, freight forwarding and logistics. I specialize in customer and account management, documentation, customs clearance, carrier coordination, operational support and process improvement. I also use AI-powered tools for research, content creation, productivity and business workflows. I bring practical industry experience, accuracy, confidentiality and a results-focused approach to every project.... Read more