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steven_m_mcd

Steven M

@steven_m_mcd

Excel and PowerPoint Expert Turning Messy Data Into Clear Reports

United Kingdom
English
About me
You've got the data. You just need someone who knows what to do with it. I spent 30 years in corporate telecoms — including Openreach and BT — turning complex raw data into clean Excel dashboards and boardroom-ready PowerPoint presentations. I've delivered reporting directly to Director level and built performance frameworks for some of the UK's biggest organisations. Now I do it for businesses like yours. Fast, professional, and built to actually land with the people who matter. If you need someone who understands business — not just software — you've found them.... Read more

Skills

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steven_m_mcd
Steven M
Offline • 

See my services

Data Dashboards
I will build you a professional excel dashboard or KPI report
From$25 / projectMore details
Presentation Design
I will design a professional powerpoint presentation for your business
From$35 / projectMore details

Work experience

Openreach (BT Group)

Full-time • 12 yrs

Regional PMO & Programme Support

Mar 2021 - Mar 2025 • 4 yrs

Managed regional delivery schedules and maintained complex project trackers for large-scale operations across Scotland. Responsible for data integrity, weekly status reporting, and ensuring strict compliance with governance frameworks.

Customer Experience & Data Specialist

Mar 2007 - Mar 2015 • 8 yrs

Analysed customer data trends to identify service failures and process improvements. Acted as the primary point of contact for resolving complex, high-level queries and translating technical updates for stakeholders.

Operations Support & Service Lead

BT Group • Full-time

Mar 1997 - Mar 2007 • 10 yrs

Delivered operational support including resource planning, scheduling, and administrative workflow management. Consistent delivery against strict performance targets in a high-volume service environment.