Alex R

@stratgyanalysis

Survey NPS and churn analysis for SaaS and ecommerce

United States

English

About me

Data analyst turning raw customer feedback into decisions. I clean and analyze survey responses, NPS and CSAT comments, product reviews, support themes, and churn data, then deliver a short report: the themes that matter, ranked with charts and real customer quotes, and a prioritized list of what to fix first. Clear, honest readouts for SaaS, subscription, app, and e-commerce teams.... Read more

Skills