
PIA
RPA Business Analyst, Process Analysis and PDD
Skills

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Work experience
Business Analyst in RPA team
Production • Full-time
May 2019 - Present • 7 yrs 3 mos
RPA Business Analyst with experience since 2019, supporting enterprise automation projects across the full analytical lifecycle. My main area of expertise is Accounting and Finance, supported by formal education in accounting. I have also worked on automation projects across Logistics, Customer Service and Sales Support. • Process assessment and automation opportunity analysis • Requirements gathering through business workshops • Creation and quality review of Process Definition Documents (PDDs) • AS-IS and TO-BE process mapping and detailed process documentation • Collaboration between business stakeholders and RPA developers • Support for UAT, rollout and production stabilization • Experience with Automation Anywhere and UiPath migration • Use of AI/LLM tools to improve business analysis and assess AI-enabled automation opportunities