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English
$
USD
I will provide remote IT technical support for your computer
About this Gig
Is your computer running slow, freezing, or full of confusing error messages? I provide fast, reliable remote IT & technical support to get your Windows or Mac computer working smoothly again, without you leaving your chair.
WHAT I FIX:
- Software, driver & error troubleshooting
- Virus, malware & spyware removal
- PC/laptop speed optimization
- Windows & Mac crash/boot issues
- Email, printer & Wi-Fi setup
- Safe, secure remote sessions (AnyDesk/TeamViewer)
I'm a Certified Ethical Hacker (CEH) with a cybersecurity background, so I don't just patch the problem, I check for security risks along the way, leaving your system faster AND safer.
I've supported individuals and small businesses with clear communication and zero jargon. Your privacy is always respected: nothing is copied, stored, or shared without your permission.
Message me before ordering if you're unsure which package fits your issue. I'm happy to point you in the right direction first.
Let's get your computer working perfectly again, today.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
Unix
•
Android
•
Ubuntu
My Portfolio
FAQ
What remote access tool do you use, and is it safe?
I use trusted tools like AnyDesk or TeamViewer. You see everything on your screen in real time and can end the session anytime. Nothing stays installed unless you ask me to keep it for future sessions.
Is my personal data safe during the session?
Yes. As a Certified Ethical Hacker (CEH), I follow strict privacy practices, nothing is copied, stored, or shared. I only access what's needed to fix your issue, with you watching the whole time.
Which operating systems do you support?
All versions of Windows and macOS. I also have Linux experience if that's relevant to your setup, just mention it in a message before ordering.
What if the issue can't be fixed remotely?
I'll tell you honestly during diagnosis. If it needs a physical hardware repair, I'll explain exactly what's wrong and what to do next, so you're not paying for something I can't deliver.
Do you offer ongoing or monthly IT support?
Yes, message me to set up a custom recurring support plan for your home or small business, so you always have help on call.
Do I need to be at my computer during the session?
Yes, since this is a live remote screen-share session. I'll walk you through connecting step by step, even if you're not very tech-savvy.
What if I'm not satisfied with the fix?
Let me know right away. Revisions are included within the session scope, and if something genuinely can't be resolved, we'll work out a fair resolution together.
