
Subrat K
IT Supervisor
Skills

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Portfolio
Work experience
IT Supervisor
SkyLimit Official • Full-time
Mar 2025 - Present • 1 yr 5 mos
Responsible for supervising IT operations, technical support, network infrastructure, and site-level technology services to ensure smooth and reliable business operations. Managed day-to-day IT activities, coordinated with technical teams and vendors, monitored system performance, and resolved technical issues within defined timelines. Ensured proper implementation of IT policies, security procedures, preventive maintenance, and service-level requirements while maintaining accurate documentation and operational reports. Provided technical guidance to team members, coordinated with clients and internal stakeholders, and supported troubleshooting, system upgrades, and continuous improvement initiatives.
Team Lead
Cigna • Full-time
Jan 2021 - Feb 2025 • 4 yrs 1 mo
Responsible for leading a team of IT professionals to deliver technology solutions and support services in alignment with business objectives. The role involves managing project execution, coordinating technical activities, ensuring service quality, and mentoring team members while collaborating with clients and cross-functional stakeholders.
Associate
Tech Mahindra • Full-time
Dec 2019 - Apr 2021 • 1 yr 4 mos
Recognized for fostering high customer satisfaction and demonstrating strong multitasking and problem-solving skills. Collaborated with multiple departments to address customer concerns and find effective solutions.