Browse categories
Explore
Fiverr Pro
English
$
USD
Suhail Rahman
@suhail_rahman33
Customer Success Manager
India
English, Hindi, Tamil
About me
I’m a Customer Success professional with 8+ years of experience helping businesses convert conversations into revenue. I’ve worked with global teams, including Google operations support, handling high-volume interactions, escalations, and client communication. Recently, I’ve worked on cold calling, lead generation, and onboarding—completing 900+ calls in a single project and turning prospects into real opportunities. I focus on clear communication and delivering consistent results. If you need someone who can confidently engage clients and drive growth, I’m ready to support your business.
Skills
Suhail Rahman
Offline •
Average response time: 1 hour
See my services
Customer Support
I will do professional cold calling, telemarketing and appointment setting
Outbound Sales (SDR)
I will do real estate cold calling
Work experience
Senior Associate
Google • Full-time
Oct 2023 - Aug 2025 • 1 yr 10 mos
Experienced in resolving escalated billing issues, troubleshooting complex payment discrepancies, and ensuring seamless account reconciliation. Expertise in refining inputs for machine learning models and ensuring optimal performance for AI Gemini systems.
Customer Solutions Analyst
ZoomInfo • Full-time
Feb 2023 - Jan 2024 • 11 mos
Provide product, troubleshooting & workflow guidance to ZoomInfo customers. Mentoring the new joiners in product understanding.
Senior Analyst
Tech Mahindra • Full-time
Feb 2017 - May 2020 • 3 yrs 3 mos
Assisting employees with their technical issues inside VDI and Citrix and adding groups for users in active directory to get access for tools.
5 Reviews
| (4) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 5 Reviews
Sort By
Most relevant
sham_winney
United States
He understood the scope clearly and delivered the work on time. I had a good experience working with him and would be happy to work with him again.
Helpful?
goldtechlegal
India
Outstanding experience working with Suhailr! He handled all the leads I provided with great professionalism and consistency. He followed up diligently with prospects, maintained the tracking sheet accurately, and kept everything well organized throughout the project. His communication skills are excellent,...
Helpful?
jasgillsidhu
India
Suhail completed the task I assigned to him efficiently. He maintained clear and consistent communication throughout the project, regularly providing updates and asking questions whenever needed. I’m very satisfied with the work he delivered.
Helpful?
bhavya_shree27
India
Helpful?
lagositho
India
I was a bit skeptical working with a new freelancer but I don’t regret it at all. The outcomes were terrific !!
Helpful?
