Sumaiya

IT expert

Daraz

Nov 2022 - Dec 2025 • 3 yrs 1 mo

Served as an IT Expert at Daraz, driving website performance, technical support, and e-commerce infrastructure optimization. Managed day-to-day backend operations, ensured seamless user experiences, and resolved complex platform issues. Key Achievements & Highlights: Technical Maintenance: Monitored system architecture and platform functionality to minimize downtime and maintain optimal site performance during high-traffic events. Troubleshooting & Support: Diagnostics and rapid resolution for complex technical issues, software bugs, and platform integration errors. E-Commerce Operations: Assisted in maintaining online store features, product backend management, and digital workflow efficiency. Performance Optimization: Enhanced system security protocols, page loading speeds, and overall user interface stability.