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Summy Hyde
@sumaiyaawan839
SEO Writer
Pakistan
English
About me
Professional Content Writer, and Virtual Assistant with 3 years of experience. I am passionate about providing reliable, professional, and efficient virtual assistance while creating high-quality, engaging, and SEO-friendly content.
Skills
Summy Hyde
Offline •
Average response time: 1 hour
See my services
Academic Writing Revision
I will assist in historical research fact checking
Translation
I will do english to urdu manual translation
Work experience
ITBeam
Freelance • 4 yrs 7 mos
Virtual Assistance
Jul 2024 - Present • 2 yrs 3 mos
Provided technical assistance and support to users through email, chat, and other communication channels. Troubleshot and resolved basic software, system, and technical issues. Responded to user inquiries and provided clear, step-by-step solutions. Maintained accurate records of support requests and resolutions. Conducted web research to identify solutions and gather relevant information. Assisted with data entry, documentation, and maintaining organized records. Escalated complex technical issues when necessary. Maintained professional communication and focused on timely resolution of user concerns.
Technical support staff
Jun 2024 - Present • 2 yrs 4 mos
Provided administrative and remote support to clients and businesses. Managed data entry, web research, email communication, and documentation. Organized information, files, schedules, and day-to-day tasks. Assisted with content-related tasks, including blog posts, articles, and web content. Maintained accuracy and attention to detail while handling multiple tasks. Completed assignments within deadlines and followed client instructions carefully. Communicated professionally with clients and provided regular updates on tasks. Helped clients save time by managing routine administrative and online tasks efficiently.
